Visitor restriction update due to COVID-19
Visitors are not permitted in treatment areas. One (1) visitor is allowed to support minors or patients with impairment or mobility needs.
When you need medical attention fast, you can count on Unity Health’s Emergency Room (ER) to get you the treatment you need. Discover more about the expertise and speed in which we respond to an emergency.
Our ER locations
We operate a level III trauma center out of the White County Medical Center. To serve more members of our region, we also operate a level IV trauma center out of Harris Medical Center in Newport.
Both ER locations are an integral part of the Arkansas Trauma System. That means we work with hospitals throughout the state to improve the care of trauma patients. The overall goal of the Arkansas Trauma System is to provide the right level of care in the appropriate facility as quickly as possible.
When to go to the ER
When should you go to the ER?
Not every medical issue belongs at the ER.
When should you go to the ER? (video)
If an injury or illness is serious or potentially life-threatening, we recommend you call 911 or come see us first at the ER. Less serious medical conditions can be seen quickly by our urgent care team in Searcy.
Some common emergencies we treat include:
- Abdominal problems
- Diabetes complications
- Heart disease and heart attacks
- Infectious disease and its complications
- Trauma from motor vehicle accidents
If a patient needs emergency specialized care at another facility, Unity Health can transport that patient via a Survival Flight helicopter or ambulance.
Expert care by the ER team
Both White County Medical Center and Harris Medical Center have a sizable team of board-certified emergency physicians. They also employ a crew of nurses certified in advanced cardiac life support, pediatric advanced life support and core courses in trauma nursing.
Quick diagnosis for stroke patients
In partnership with the University of Arkansas for Medical Science, Unity Health White County Medical Center and Harris Medical Center are members of the AR SAVES system. SAVES stands for Stroke Assistance through Virtual Emergency Support. It is a telemedicine program that allows our ER staff to connect with an off-site neurologist to diagnose and quickly treat people suspected of having a stroke.
Frequently asked questions
How long will I need to wait to be seen?
Patients are seen based on the severity of their symptoms, not by the order they arrive. The goal is to see the patient requiring the most immediate care first. But we also try to keep your wait time to a minimum. If you have concerns about your wait time, please speak with the triage nurse.
How long can I expect to be here?
The average ER stay is from two to three hours, which is based on the types of tests you need and the volume and severity of patients visiting the ER at the time of your visit.
What if I need tests?
Diagnostic tests, such as X-rays, CT scans and blood draws, give us more information about what is happening in your body. Receiving results for some of the tests can take up to three hours. Please feel free to ask questions or address concerns about any tests that have been ordered for you.
What if I have questions once I get home?
Please contact your primary care physician if you have follow-up questions when you return home.