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COVID-19 Information

Coronavirus (COVID-19)

The health and well-being of our patients and community is a top priority and Unity Health is working diligently to take all necessary precautions to continue to keep our patients, visitors and associates safe. With confirmed cases of the Coronavirus (COVID-19) throughout the state of Arkansas, Unity Health continues to follow guidelines from the Centers for Disease Control (CDC) and the Arkansas Department of Health.

Our goal, especially during this season, is to prioritize the health and safety of all our patients, visitors and associates. All Unity Health hospital and clinic locations are implementing the policies and procedures listed below for visitors and caregivers until further notice. Thank you for your understanding and cooperation to help keep our community safe during this time.

What is COVID-19?

According to the CDC, Coronavirus disease 2019 is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

Know the symptoms

People are at risk if they experience fever and/or respiratory symptoms (cough, shortness of breath, chest pain/pressure) OR have been in close contact with a confirmed coronavirus patient. According to the CDC, those with a higher risk are older adults, people with serious chronic medical conditions including heart disease, diabetes and lung disease.

Prevent the spread of COVID-19

  • Self-quarantine if possible
  • Wash hands with soap and water for at least 20 seconds after being in a public place, or after blowing your nose, coughing or sneezing
  • Avoid close contact with those who are sick
  • Stay home if you are sick, except to get medical care
  • Cover coughs and sneezes
  • Wear a face mask if you are sick
  • Clean and disinfect frequently touched surfaces

COVID-19 Hotline

Unity Health has a COVID-19 hotline available for those wanting to speak to a healthcare provider about COVID-19 symptoms from 7 a.m. to 7 p.m. at 501.380.CV19 (2819).

Telemedicine

Unity Health offers telemedicine services for those experiencing COVID-19 symptoms or if symptoms worsen. A healthcare provider is available 24/7 to discuss symptoms and the next steps.

Use the Telemedicine* link below for step-by-step instructions or click on the Telemedicine tab to the right to schedule a session.

*Telemedicine Instructions

COVID-19 Unit

Unity Health has been working diligently to build out a space on our Specialty Care campus (1200 S. Main St.) to care for COVID-19 patients in a safe and isolated* area. The area officially wrapped construction on Monday, March 23. This pandemic is rapidly changing. Rest assured, we are prepared to handle this community health crisis with excellence and compassion. Our separated facility is an extra step we feel incredibly fortunate to be able to offer.

Please take a moment to watch the walk-through video tour with Steven Webb, President/CEO; LaDonna Johnston, RN, AVP/Administrator; and Dr. Roddy Lochala, Chief Medical Officer.

* Once COVID-19 patients are confirmed they no longer must be fully isolated from other confirmed patients, as you will see in some of the room set-ups. Unity Health follows all CDC guidelines for care and diligently strives to give excellent care not only during a crisis, but also every day.

Patients, be advised

If you have recently developed a cough and/or a fever but are already scheduled for an appointment or procedure, for any reason (clinic or hospital), PLEASE CALL FIRST and be advised on the best method for your treatment. Call 501.268.6121 to be transferred to any location.

Visitor & caregiver restrictions

Due to the increasing number of COVID-19 patients in the communities we serve, Unity Health is further limiting its visitor access in an effort to continue to protect patients, associates and the community. Temporarily and after careful consideration, visitors are no longer permitted into the hospital. The following details and exceptions are listed below.

Inpatient

In-person visits to patients in the hospital are no longer permitted until further notice. There are exceptions for end-of-life situations which are determined by the provider. There are no visitors under the age of 15 or over the age of 65 allowed into the hospital.

We encourage patients and their loved ones to stay connected in other ways. There are many ways to see and hear loved-ones on a regular basis, including phone calls, FaceTime, Skype and other means.

COVID-19 Unit

No visitor at any time, no exceptions.

Please note visitor exceptions below.

New Life Center and Pediatrics

In the New Life Center, there is one (1) visitor allowed for the duration of the patient’s stay.

The visitor cannot switch out with another visitor and no visitors under 15 are allowed.

For pediatric patients (under 18), one (1) parent or guardian is permitted to stay.

We encourage the patient’s visitor to bring anything needed from outside the hospital with them.

Emergency Department

Visitors are not permitted in treatment areas. One (1) visitor is allowed to support minors or patients with impairment or mobility needs.

Unity Health Clinics

Visitors are not permitted to stay in the waiting or patient rooms. One (1) visitor is allowed to support minors or patients with impairment or mobility needs.

Advanced Care Hospital (LTACH), Inpatient Rehabilitation & Behavioral Health

The visitation policy for patients who are critically ill, near the end of life, in hospice or in our inpatient rehabilitation facility are made on a case by case basis by healthcare providers.

Confirmation of Authorized Caretakers

At each visitor access point of the hospital, visitors will be asked to sign-in and designate who they are visiting. They will be required to answer the following questions and have their temperature taken:

  1. Do you have a fever? Greater than 100.0 will not be allowed to visit.
  2. Have you traveled anywhere within the last 14 days?
  3. Have you been in any crowd within the last 14 days?
  4. Do you have respiratory or flu-like symptoms?
  5. Have you had close contact with someone who has tested positive or is suspected to have COVID-19?

If the visitor answers “yes” to any of these questions they will not be allowed access to the facility.

Visitors must be older than 15 years and less than 65 years old and meet the above screening criteria each time they enter the facility. All visitors must follow all required precautions:

  • Follow social distancing guidelines of at least 6-feet distance from each other
  • Practice good hand hygiene
  • Follow directions of the hospital staff

Limited Entrances

  • WCMC campus (Searcy):
    • PATIENTS & STAFF - Tower 1 (Main/Admissions entrance) - 5:30 a.m.-5 p.m. (CLOSED WEEKENDS)
    • PATIENTS & STAFF - ER entrance - 24 hours a day / 7 days a week
  • Specialty Care campus (Searcy)
    • PATIENTS & STAFF (with the exception of behavioral health patients) - New Inpatient Rehab covered entrance - 5 a.m.-7:30 p.m.
  • Harris Medical Center campus (Newport)
    • PATIENTS & STAFF - ER entrance - 24 hours a day / 7 days a week
      • Harris Medical Center's ATM is NOT in service at this time
  • The After Hours Clinic is temporarily closed to reallocate the staff and resources to our COVID-19 efforts

COVID-19 Resources

AR Department of Health

COVID-19 Telemedicine

CDC Guidelines

What to Do When Sick

What You Need to Know

What You Need to Know (SPANISH)

Donate to the COVID-19 Support Fund

Behavioral Health Services