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Visitor information

Due to COVID-19

Visitor & caregiver guidelines

Beginning Monday, July 6, 2020, one visitor per patient is allowed during the visiting hours of 3 – 6 p.m., seven days a week. All visitors should bring a mask.

*CLICK HERE: Detailed Visitor Education

Please note the visitor exceptions below.

New Life Center and Pediatrics

In the New Life Center, there is one (1) visitor allowed for the duration of the patient’s stay.

The visitor cannot switch out with another visitor, and no visitors under 15 are allowed.

For pediatric patients (under 18), one (1) parent or guardian is permitted to stay.

We encourage the patient’s visitor to bring anything needed from outside the hospital with them.

Emergency Department

One (1) visitor is allowed per patient, 24/7.

Unity Health Clinics

Visitors are at the discretion of the patient’s healthcare provider. One (1) caregiver is allowed to support minors or patients with impairment or mobility needs.

Advanced Care Hospital (LTACH), Inpatient Rehabilitation & Behavioral Health

The visitation policy for patients who are critically ill, near the end of life, in hospice, or in our inpatient rehabilitation facility is made on a case by case basis by healthcare providers.

Confirmation of Visitor entry:

At each visitor access point of the hospital, visitors will be asked to sign-in and designate who they are visiting. They will be required to answer the following questions and have their temperature taken:

  1. Do you have a fever? Greater than 100.4 will not be allowed to visit.
  2. Have you traveled out of the state within the last 14 days?
  3. Have you attended any large public gatherings within the last 14 days?
  4. Do you have respiratory or flu-like symptoms?
  5. Have you had close contact with someone who has tested positive or is suspected of having COVID-19?
  6. Have you been tested for COVID-19?

Visitors must meet the above screening criteria each time they enter the facility.

Visitors more than 65 years of age with pre-existing medical conditions are discouraged from visiting a patient. Visitors under the age of 15 are not permitted. Visitors should bring their own face mask and must follow all the necessary precautions:

    • Provide and wear a face mask
    • Follow social distancing guidelines of at least 6-feet distance from others
    • Practice good hand hygiene
    • Follow directions of the hospital staff

Limited Entrances

    • PATIENTS - Tower 1 (Main/Admissions entrance) 5:30 a.m. – 5:30 p.m. | In an emergency, use the ER entrance - 24 hours a day / 7 days a week
    • VISITORS - Tower 1 (Main/Admissions entrance) 3 - 6 p.m. only / 7 days a week
    • STAFF - (Four options) Tower 3 (2 North), the entrance near dietary/facing FPA, atop the stairs facing Carder parking, or Tower 1 (Main/Admissions entrance)
  • Specialty Care campus (Searcy)
    • PATIENTS, VISITORS & STAFF (with the exception of behavioral health patients) - Front main lobby entrance
  • Harris Medical Center campus (Newport)
    • PATIENTS, VISITORS & STAFF - ER entrance - 24 hours a day / 7 days a week


Unity Health will resume the below policies as soon as possible.

It's nice to see you

Next to our patients, our patients' friends and family members are the most important people we know. Spending time with someone who cares during a hospital stay stimulates smiles and lifts spirits—on both sides of the hospital bed. That's why we encourage visitors to come see us, sit and stay awhile; it's a healthy experience for everyone.

Visiting hours

We encourage family and friends to be with their loved ones while in the hospital, so open visitation is allowed for maximum patient satisfaction. However, there are occasions where visitors may be asked to step out during physician rounds or nursing assessments when appropriate. Or your stay may be limited to enable the patient to rest.


  • Wash your hands often while visiting our facility. It prevents the spread of germs that can cause infection.
  • If you've got a fever, cold or any symptoms of infection, please stay home.
  • Unity Health facilities are tobacco-free campuses. No smoking is allowed anywhere on the grounds.
  • Some areas of our hospital may have restricted visiting hours based on the needs of our patients.
  • Please check with the patient's nurse with any further questions.